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Thursday 10 April 2008

Disk problems (updated)

By Elliott on Thursday 10 April 2008, 12:24

Servers created since Sunday are experiencing disk access problems.

Same thing for recently created disks. We've identified the major cause and are currently working towards restoring the service.

Updated 10 Apr 2008, 12am : We're still wrestling with the controller cards of our (future ex) storage system. To minimize the time it takes to resolve this, we have to 'Pause' the servers that are potentially affected by this problem (servers created since Sunday). This pause will last 10-15mn maximum.


Updated 10 Apr 2008, 1.20pm : Operation complete, there shouldn't be any problem now. Sorry to those affected by this since Sunday.

Tuesday 8 April 2008

Network modifications

By Elliott on Tuesday 8 April 2008, 15:22

We will be making changes on our network between midnight and 1am, in order to upgrade our connection to 2gbps. This interruption will cut/slow down/disturb access to Gandi sites and services for only some of you (23% of you, to be precise).

This modification is part of the tests begun last week to increase the bandwidth per hosting share.

We apologize for the disturbance.

Thursday 6 March 2008

Website maintenance

By Ryan on Thursday 6 March 2008, 15:26

We are performing maintenance on Gandi's website in order to definitively fix the database problem that has been making all of our lives difficult since yesterday. This disruption should not be long.

Please accept our apologies for this temporary inconvenience, and know that we are doing everything possible to assure that you can resume your operations as soon as possible.

Thursday 28 February 2008

Server maintenance

By Sam on Thursday 28 February 2008, 12:15

Hello, tonight (02/28 to 02/29), our technical team is going to change some hardware on one of our servers. This maintenance is scheduled from 2 AM to 3 AM tonight, Paris time. The following services will be impacted :

  • Reseller's API-XML
  • Gandi Mail Operations
  • Gandi Hosting Operations

This does not mean that emails will not go through or that servers will be unavailable, but only that certain operations (reboot, disk creation, adding a share, etc...), will need to wait the end of the maintenance to be validated.