Gandi IWI Blog - alert

Gandi Hosting incident

Nicolas — Sat, 05 Apr 2008 12:09:00 +0200

Hello,

We currently experienced a network problem with our datacenter. Our engineers try to fix it as soon as possible.
Edit: 1.30PM CET incident fixed
Please accept our apologies for the inconvenience,

Gandi Database Incident

Ryan — Thu, 06 Mar 2008 10:53:00 +0100

Hello,

Since yesterday, we have had problems with our database. Indeed, several tables crashed randomly, and for no apparent reason. The incidents only lasted several minutes each time because our technical team quickly reacted and corrected the situation.

We are of course in the process of searching for the cause of this problem, and we apologize for any inconvenience this may have caused you. If you are impacted by this situation, please try your operation a few minutes later.

Operation delays [terminated]

Arti — Mon, 25 Feb 2008 11:20:00 +0100

Due to a technical problem declared last night at around 5.30pm, all Hosting operations are taking much too long. We therefore recommend you avoid operations which halt your server, such as "Stop" or "Reboot".

Service should be back to normal in the next 2 hours, that is to say around 1.30pm Paris time.

We apologise for the disturbance.

EDIT 4:45pm :Older operations are going through but a few others are being added to the load. Which doesn't help, to be honest. The incident is therefore still ongoing. We will keep you informed.

EDIT 5:45pm :Incident over, thank you for your patience.

Incident underway [terminated]

Ryan — Mon, 18 Feb 2008 15:51:00 +0100

We are currently experiencing a problem that is affecting operations on Gandi Hosting and Gandi Mail.

Our teams are working to re-establish service as quickly as possible.

Thank you for your understanding.

Note: Return to normal at 15:45 GMT