Gandi IWI Blog - Hosting - Maintenance

Last night's server reboot - explanation

Ryan — Wed, 25 Jun 2008 10:21:00 +0200

The involuntary rebooting of servers last night around 17:30 GMT requires a more detailed explanation. Last night, during an update that was being performed in order to improve our storage system, all the servers went into "Kernel Panic", and rebooted themselves. The update operation continued to be performed simultaneously, though of the several thousand servers it took several hours for the less fortunate ones to finish rebooting. For 99% of you, the reboot was completed around 22:00 GMT.

The situation this morning is still problematic for certain servers:

For those that have the status "Running", but do not respond, a simple reboot via our web interface may fix the problem
For those of you that have a "Read-only" disk, a "FSCK" on the disk is necessary via either SSH or console
For the other cases, please send a mail to our support department, and we will take care of you this morning

Maintenance on some servers

Ryan — Tue, 24 Jun 2008 14:46:00 +0200

We are going to quickly perform some maintenance on a limited number of machines tonight, Tuesday June 24th 2008 around 20:00 GMT. This will put your servers on "pause" for 30 minutes at the most.

Please accept our apologies for the inconvenience.

The Gandi Team

20:40 CEST: maintenance has been cancelled, and handled during the vm incident below to reduce downtime.

Maintenance: some operations unavailable

Kalou — Tue, 17 Jun 2008 14:56:00 +0200

We are about to proceed with a software upgrade of the hosting platform. Servers that are already running will not be impacted -- no downtime is to be expected.

The upgrade will last about one hour during which you will not be able to perform any new operations on your server such as reboot, stop/start, disk attach/detach...

We will keep you informed as to the progress of the operation.

5.30PM (CET) Maintenance completed

Maintenance on some servers

Ryan — Fri, 23 May 2008 12:41:00 +0200

The problem that we encountered yesterday on a small number of servers, and that led to a slowing down of the machine, started to affect other servers this morning. We will proceed with a server-restarting operation this afternoon which will correct the problem. This operation will only take a few minutes.

GandiBlog Maintenance from 4pm to 5pm

Arti — Thu, 31 Jan 2008 15:46:00 +0100

Sorry for the late notice but, after this maintenance, you're going to love us. We finally have all the necessary elements (equipment and people) to change the Gandi Blog database server. Migrating the data should take a little less than an hour and will greatly improve your beloved blogs' loading time.

EDIT : maintenance finished

Gandi Hosting Incident

Ryan — Sat, 26 Jan 2008 13:54:00 +0100

Hello,

Last night a controller card of one of the machines crashed, and so we had to intervene at about 3:00 AM GMT.

Our teams have fixed the problem and are continuing to make final repairs, reboot the affected servers, and verify that the integrity of the entire platform at this time.

Please accept our apologies for the inconvenience,