Gandi IWI Blog - Hosting http://iwi.gandibar.net/ en Wed, 07 May 2008 05:28:19 +0200 http://blogs.law.harvard.edu/tech/rss Dotclear Hosting incident http://iwi.gandibar.net/post/2008/04/23/Hosting-incident urn:md5:ad6e3893e826c6284a02fccafb7f34d9 Wed, 23 Apr 2008 22:19:00 +0200 Soraya Hosting <p>Some servers are unreachable because of a hardware problem. <br />Our technical staff is going to fix this as soon as possible. <br />Please accept our apologies for the inconvenience.</p> <p>-- Edit: everything should be up and running now.</p> <p> </p> Hosting incident http://iwi.gandibar.net/post/2008/04/01/Hosting-incident urn:md5:6db9317fe49528043b6945b753a271d1 Tue, 01 Apr 2008 21:35:00 +0200 Ryan Hosting Following an ongoing incident on two machines, we have forced the rebooting of certain servers. Please accept our apologies for any inconvenience this may have caused you. <br /><br /> <strong>Note (19:15 GMT):</strong> Many of these servers did not restart correctly, we are in the process of verifying them one by one. <br /> <br /> The technical team Friendly reminder on how to renew your hosting account http://iwi.gandibar.net/post/2008/02/07/Friendly-reminder-on-how-to-renew-your-hosting-account urn:md5:94813e4d9a737f982ecb94a6744e3f32 Thu, 07 Feb 2008 15:32:00 +0100 Ryan Hosting Precisely one month after the launching of our Beta trial version, some of you may be wondering just how the renewal process works...<br /> <br /> Our service is without a minimum contractual period. You can cancel your service whenever you want. We will refund your prepaid account for the amount of time that you did not use your service. The renewal only consists of extending your account's expiration date by one month. <br /> <br /> There are two ways to renew your account: <ul> <li><strong>&quot;manually&quot;</strong>, via our website by clicking on the renew button.</li> <li><strong>&quot;automatically&quot;</strong>, by activating the auto-renewal system (also available for domain names). </li> </ul> In both events, it is necessary for your prepaid account to have sufficient funds for the operation. But there is nothing to worry about: you will be sent reminders alerting you that your account is approaching its renewal date. You can also see the renewal date of your account in your Server Overview page. <br /> <br /> If you would like to cancel your account, simply delete all your servers and disks, and remove the shares associated with your account. <br /> <br /> If ever, despite our renewal reminders, you forget to renew the account that you use for your servers, it will be put on <strong>&quot;redemption&quot;</strong> period for 7 days. Your servers will no longer be accessible, though you will have 7 days in which you can still renew your account if you wish. <br /> <strong>After this period</strong>, the servers and disks will be <strong>permanently and definitively deleted</strong>. <br /> <br /> Renewal during the Beta period comes to <strong>6 euros excl. VAT per share</strong>. We will alert you to the end of this period when the date has been fixed, thus allowing you to renew your account at the Beta rate one last time. Finally, for those that have missed the announcement, the price for the <strong>final release version</strong> has been set at <strong>10 euros excl. VAT per share</strong>, and we have increased the dedicated bandwidth from 1<strong>.5 to 5 Mbits per share</strong>.<br /> <br /> If you would like to discuss this article, join us at the <a href="http://www.gandibar.net/post/2008/02/07/Friendly-reminder-on-how-to-to-renew-your-hosting-account" hreflang="en">Gandi Bar</a>!