Gandi IWI Blog

Would you trust a 'for profit' company to represent your best interests? Perhaps. But when your interests diverge, will they represent you or themselves?

Following the overwhelming success of our first article on the domain name industry (1 comment ;-), we naturally thought you were begging for more! I know, I know registrars and registries can be a bit dull, but it is important. Believe me when something goes wrong with your domain name, understanding this can be quite important. So if we look at how and where issues can be dealt with, and who has influence in the industry it sheds a bit more light on the subject.

Due to the unavailabilty of the registry responsible for the .CC, .TV, and .NAME domains, new domain creations are delayed, and real-time operations (whois, DNS changes, etc.) are temporarily unavailable.

We apologise for any inconvenience.

EDIT : The three registries are now available. We apologized for the inconvenience.

• Ubuntu 8.04
• Ubuntu 9.04
• Debian 4
• Debian 5
• OpenSuse 10.3
• Fedora Core 8
• Mandriva 2008.0
• Mandriva 2008.1
• CentOS 5

We are currently encountering an incident with one of our core edge routers and will need to restart the affected equipment. This will cause some of our transit and peering routes to flap for several minutes whilst the network stablilises. Some users may encouter a short but temporary loss of service while routes reconverge.

We apologise for any inconvenience.

Updated (15:00) : The problem appears to be with a memeber at the PaNAP peering exchange in Paris. For the moment we have shut down our port to the PaNAP until the issue there is resolved, at which time we will bring our peering sessions at PaNAP back up.

Updated (18:00): The problem at the PaNAP has been resolved and our BGP peering sessions are now restored.

We have identified an issue with one of the servers responsible for hosting blog data. We are currently working to correct the problem.

We apologise for any inconvenience.

Edit : Gandiblog are now ok

Registry, Registrar, Registrant, (Registratum, Registrata, Registrunt). Ok, so the last 3 are made up words, and the domain name industry wasn't really founded in ancient Rome nor part of your everyday Latin dialect, but what do the first three words actually mean and how does the domain name industry work? We've been working in the industry for years, so we have a pretty good idea. But we can also understand why all this really can just sound like ancient Greek to many people and not mean a thing. So in the spirit of lifting the lid and keeping things honest (as Gandi likes to do), we thought we'd give you a quick overview of what it all means.

The creation and update of servers using GandiAI is currently taking longer than usual due to an issue with the package server. We are working to resolve the issue.

The technical team.

edit: Following ubuntu gutsy 7.10 end of life and removal from the official repositories, we are setting up a new dedicated mirror. It is currently synching and will be fully available in a few hours.

GandiAI installations will occur at this time with no intervention.

Experts users will benefit from this repository by upgrading /etc/apt/sources.list with the following repositories:

deb http://mirrors.gandi.net/ubuntu-old gutsy main universe multiverse
deb http://mirrors.gandi.net/ubuntu-old gutsy-security main universe multiverse
deb http://mirrors.gandi.net/ubuntu-old gutsy-updates main
deb http://mirrors.gandi.net/gandi/ubuntu gutsy main

edit: problem is now fixed

We will be performing scheduled maintenance this morning on our hosting API.

As a result, during this time, basic administrative operations (creation, stop/start of VMs, attachment/detachment of disks, addition/removal of memory/cpu) may be delayed by between 15 and 30 minutes.

We apologise for any inconvenience caused.

edit: maintenance is now finished and did not delay your operations

Due to a technical problem at Global Crossing, we experienced an interruption of two of our internet transit connections. Although the traffic was transferred to our other transit connections, some users may have experienced a slight interruption to service for a few moments while internet routes reconverged.

The two connections went down at 02:48 (CET) and were restored fully operational at 04:45 (CET).

Please accept our apologies for this inconvenience.

The incident has now been resolved.

• help in establishing the right size server for your needs. Imagine, that you run a website on a server with two shares, observing your statistics over a week, you see that your CPU usage is 20% to 25%, and that you are using less than 1Mbits. You may then remove a share and monitor your statistics for the next few days.  Your service will remain online and undisturbed and you will simultaneously save money and make an eco-friendly gesture by not wasting resources.
• the ability to create a real "Flex" strategy. If your statistics show a steady wave, or if your peaks occur at distinct times, you can schedule your Flex shares to be added to your server for these periods - at only 3 cents (Euros) per hour, you will often come out a winner!

We have encountered an incident on the web mail platform which is impacting the performance of the system. Our technical team is currently working to resolve the issue.

Update : The issue is now fixed. (02h00 CET)

We apologise for any inconvenience caused.