Hello,

A power outage occurred at the datacenter, TeleHouse2 this morning from 8:45 AM (Paris time) to 11:00 AM. Gandi houses several servers at that location, and they were affected by that outage, leading to disruptions in the following services:
  • the website http://www.gandi.net
  • operations requiring updates (DNS changes, addition/removal of shares, changes in forwarding addresses, etc.)
  • some email accounts
  • reseller API
Our provider acted quickly to return to a normal level of service, and at this time everything is up and running again. You may notice a delay of about an hour in the updating of your domain's DNS (if you requested that they be changed while the incident was underway), however.

This incident is unrelated to the maintenance that we had scheduled for last night, and was completely beyond our control.

Thank you for your patience and understanding.