Gandi Customer Service during the Holidays
By Lyn on Monday 21 December 2009, 15:49 - Gandi - Permalink
We would like to bring to your attention that two holiday celebrations fall on Fridays this year (December 25th and January 1st ) which means our support team will also be deservedly celebrating these events.
Our team will none-the-less be present, although reduced in numbers, the following Saturdays – (December 26th and January 2nd ) to assure our continued customer service.
In the case of a serious problem with one of your servers during this period, please indicate in your request that your server is *blocked*, so that the engineers on standby can quickly take action.
If you have a renewal, or some other delicate operation to make, we would especially advise you to avoid doing it during these days, and send in advance your request (= now would be best).
Our customer service department wishes you and yours all the best for the holiday season.


