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Sunday 20 December 2009

Datacenter outage- resolved

By Nicolas on Sunday 20 December 2009, 19:43 - alert

We experiment a major outage in one of our datacenter rooms. We'll keep you updated as soon as we have additional information.

Please accept our apologies for the inconvenience

Gandi team

20:26 CET it was a power outage, services are coming back now

20:55 CET Gandi's website is back online, as well as email. The GandiBlogs will return shortly as well as the servers that were affected. We are currently verifying the disks' Raid state

00:10 CET All services are now stable, however we have still received no communication from our hosting partner as to the cause of the outage. As such we are remaining on standby in case of any further incident

09:20 CET 21/12/09 Equinix have scheduled a maintenance window at 10:30 CET to switch over to generator power. There should be no impact to services, but our teams are on alert in case this activity does not go according to plan.

--11:10 CET 21/12/09__ Equinix have not yet effected the switchover. Our teams are still on standby alert while we wait for an update.

11:30 CET 21/12/09 Equinix have now effected this switchover.

Friday 13 November 2009

Network Maintenance overnight 19-20 November

By Leland Vandervort on Friday 13 November 2009, 16:12 - Maintenance

We will be performing a major network maintenance operation during the night of 19 to 20 November in order to further improve our infrastructure.

This maintenance will commence on 20 November at 01:00 AM CET and finish at 07:00 AM CET.

During this time, three connectivity outages are expected, each lasting approximately one hour and will impact most Gandi services.

All hosting operations will be suspended throughout the maintenance period.

We apologise in advance for any inconvenience caused.

Wednesday 21 October 2009

Network Maintenance 21-23 October 2009 (cancelled for tonight)

By Leland Vandervort on Wednesday 21 October 2009, 09:03 - Maintenance

We will be performing major upgrades to our network distribution infrastructure during the nights of 21 to 23 October.  During this time Gandi services will experience a number of intermittent disruptions in connectivity beginning at 1am (CEST) with maintenance activities finishing by 7am (CEST) each day.  We will, nevertheless, endeavour to minimise impact to services where possible, but given the scale of the upgrades being performed, most services will encounter at least some disruption.  Gandi Hosting will be the most affected during this operation, with an expected cumulative total of approximately 90 minutes of network outage.  Other Gandi services will be partially affected.

We apologise in advance for any inconvenience this work may cause.

EDIT : The network upgrades are deferred until a further date.

Monday 19 October 2009

Incident Gandi Blogs

By flyou on Monday 19 October 2009, 15:37 - alert

We have encountered a disruption of services due a problem in our Blogs platform from 02:57 AM CEST to 03:18 AM CEST.

We apologize for the inconvenience

Thursday 6 August 2009

Gandiblog : Maintenance running

By flyou on Thursday 6 August 2009, 00:00 - Maintenance

A scheduled maintenance is running right now : http://iwi.gandibar.net/post/2009/07/31/Gandiblog-%3A-Maintenance

We apologize for the inconvenience of this disruption.

EDIT: 02:30 AM Services are back on line.

Friday 31 July 2009

Gandiblog : Maintenance

By flyou on Friday 31 July 2009, 15:00 - Maintenance

A maintenance will be performed Thursday 5 August between 00:00 AM to 04:00 AM CEST.

During this period gandiblog service will be unreachable.

We apologize for the inconvenience of this disruption.

Thursday 16 July 2009

Gandiblog : database problem

By flyou on Thursday 16 July 2009, 00:35 - alert

We are current experiencing an issue with the Gandi Blogs database.

Technical teams are currently working to solve the issue.

We apologize for any inconvenience this may cause.

EDIT : Problem was fixed at 01:47 AM CET

Monday 4 May 2009

Gandi Blog: service disruption

By Leland Vandervort on Monday 4 May 2009, 10:54 - Maintenance

We have identified an issue with one of the servers responsible for hosting blog data. We are currently working to correct the problem.

We apologise for any inconvenience.

Edit : Gandiblog are now ok

Monday 23 March 2009

Problems with GandiBlogs

By Ryan on Monday 23 March 2009, 10:22 - Maintenance

Since 7:00 this morning (Paris time), the blogs have been responding slowly due to a heavy load on the database. The problem has been identified and is currently being corrected by our engineers. Please accept our apologies for the inconvenience.

Update 11:30 (Paris time): Blog access has returned to normal

Thursday 12 March 2009

Technical incident with the blogs and groups

By aegiap on Thursday 12 March 2009, 12:24 - Maintenance

One of our fileservers encountered a hardware issue which affected blogs and the groups portal for almost 20 minutes.

The problem is now fixed.

We apologize for any inconvenience.