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Friday 8 January 2010

Incident in One of Our Datacentres

By Leland Vandervort on Friday 8 January 2010, 09:14 - Maintenance

We have detected a partial outage in one of our datacenters affecting a number racks.  Our technical teams are investigating the issue and we will keep you informed as further details become available.

Several services are impacted and customers may experience service degradation with the Gandi Website, Gandi Mail, and some transactional activities via the site.

The Hosting platform is not impacted.

We apologise for any inconvenience caused.

EDIT [10:42] : The outage is caused by a faulty network equipment. We are working on the full resolution of the problem. But Gandi services should not be degraded anymore.

Thursday 22 October 2009

Network Maintenance 28-30 October 2009 (Completed)

By Leland Vandervort on Thursday 22 October 2009, 16:30 - Hosting - Maintenance

We will be performing major upgrades to our network distribution infrastructure during the nights of 28 to 30 October. (This is the maintenance rescheduled from 21-23 October) During this time Gandi services will experience a number of intermittent disruptions in connectivity beginning at 1am (CEST) with maintenance activities finishing by 7am (CEST) each day. We will, nevertheless, endeavour to minimise impact to services where possible, but given the scale of the upgrades being performed, most services will encounter at least some disruption. Gandi Hosting will be the most affected during this operation, with an expected cumulative total of approximately 90 minutes of network outage. Other Gandi services will be partially affected.

We apologise in advance for any inconvenience this work may cause.

UPDATE 2009-10-30 05:20 CET: This work has now been completed and brings additional capacity, resilience and performance to the distribution layers of the network. We will be scheduling a further maintenance in the coming weeks to further enhance the features of the new hardware that has been installed. We will of course keep customers informed nearer the time.